Login

Cart

Your cart is empty

Refund policy

Return & Exchange Policy

We want you to love what you wear, and we’re here to make returns easy — while keeping it fair for everyone.

Return Eligibility

  • We offer a 7-day return window from the date of delivery, only for returnable products.

  • Products must be unused, unworn, and returned with original tags and packaging.

  • Only one-time return/exchange is allowed per order.

 Non-Returnable Scenarios

  • International orders are not eligible for return.

  • Shipping charges and COD fees are non-refundable.

  • Tampered packages should not be accepted. Please refuse delivery in such cases.

  • Returns will be declined without a valid pickup slip or SMS confirmation.

  • Do not share the OTP with the delivery agent unless you’ve received your product.

Charges & Deductions

  • A non-refundable Rs. 100 charge will apply to all COD returns below â‚č1,500.

  • All COD refunds will be issued via gift cards due to ongoing RBI payout guidelines.

  • A reverse shipping fee up to Rs. 100 may be charged in case of excessive returns.

 Important for Wrong/Missing Items

  • For missing or incorrect products, you must share an unboxing video showing the original packaging condition.

 How to Initiate a Return

To start a return or exchange:

  • Email us at care@pluginfashion.com with your order ID and reason for return.

  • Once approved, we’ll provide pickup instructions and shipping label.

  • Returns sent without prior approval will not be accepted.

Return Address:

The Style Club
B/11, 107-110, pritesh complex, dapoda road,
Bhiwandi, Thane-421302

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Unfortunately, we cannot accept returns on sale items.

Exchanges

  • There is no additional charge for any exchange orders.
  • For new orders of lower price, the balance amount will be refunded to the source account.
  • Size exchange is subject to availability.
  • Please share the package unboxing video for wrong product received.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at care@pluginfashion.com.